Email and digital operations that keep everyone informed.
Branded email that works in every inbox, onboarding sequences, transactional notifications and regular reporting, plus a monthly rhythm of small improvements so your systems keep getting better.
From $2,500 + GST for branded email journeys. See pricing
Email & Digital Operations,
in practice.
Branded email
Templates that match your brand and render properly on phones and desktops.
Onboarding sequences
Timed emails that welcome, inform and remind, stopping when the client acts.
Notifications
Receipts, confirmations and status updates sent the moment something changes.
Deliverability
Domain authentication set up so your email lands in the inbox.
Reporting
A short monthly report: what ran, what failed, what we improved.
Ongoing improvement
A backlog of small fixes and ideas, worked through every month.
Four steps,
each with a deliverable.
Audit
We review every email you send and how it is triggered.
Email inventoryDesign
A small set of branded templates and a voice guide.
Template setAutomate
Sequences and notifications connected to real events.
Live journeysImprove
Monthly report and agreed improvements.
Monthly operations reportQuestions
Will our emails go to spam?
We set up domain authentication and test every template. Inbox placement can still vary, so we monitor it.
Can we edit the emails ourselves?
Yes. Copy lives in templates your team can update.
What does ongoing care include?
Monitoring, fixes, small improvements and a monthly report, within business hours.
The other five services.
Tell us what slows you down.
Share a little about your business. We reply within one business day with a suggested first step, at no cost.
