Websites, automation and AI.
Built to work as one system.
VORMA designs and engineers the connected systems behind growing businesses.
Every step visible, every AI action reviewed, every tool yours.
HubSpot · contact
Calendar · times
Slack · notify
Claude · draft
Gmail · sendWorks with the tools you already use
Every enquiry answered, assigned and booked.
A website or WhatsApp enquiry creates the contact, proposes call times and drafts a reply. An adviser approves before anything is sent.
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Form submittedCreate contactPropose timesDraft replySend replyInvoices raised and reconciled without re-typing.
A signed agreement raises the invoice, sends a payment link and reconciles the payment in your accounts, with the team notified at each step.
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Agreement signedCreate invoicePayment linkReconcileNotify teamOnboarding that runs itself, with a person in charge.
A new client gets a shared folder, a checklist, a project record and a welcome sequence, and the team gets their tasks.
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Proposal accepted
Create folder
Open project
Assign tasks
Welcome sequenceLeads qualified and routed in minutes.
Messages are classified by intent, scored against your criteria and routed to the right person with the context they need.
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Message receivedClassify intent
Create dealAlert owner
Booking linkIllustrative use cases. Tools vary by client.
Six services.
One connected system.
Business AutomationEnquiries, onboarding, proposals and follow-ups that run themselves.
Systems IntegrationWebsites, CRMs, email, messaging, documents, payments and APIs, connected.
AI ImplementationAssistants, agents, knowledge tools and drafting, with a person in charge.
Websites & Web AppsBusiness websites, landing pages, ecommerce, booking and custom applications.
Digital ExperiencesClient portals, dashboards, interactive tools and customer journeys.
Email & Digital OperationsBranded email, onboarding sequences, notifications, reporting and improvement.See + understand every run
Full visibility
Every run is logged with its steps, timings and data, so you can see exactly what happened and why.
Alerts that reach a person
Failures alert your team in Slack, Teams or email, with retries handled automatically.
Control + trust every AI step
Rules around AI actions
AI drafts and sorts inside limits you set. A person approves anything that reaches a client.
Approved sources only
Answers come from your policies, FAQs and service pages, with personal data masked.
Own + keep what we build
Runs in your accounts
Your CRM, finance and storage hold the data. We build in your accounts, not ours.
Documented handover
Runbooks, diagrams, access and training, so your team can run it without us.
Enterprise standards,
for businesses of every size.
The controls larger organisations expect, applied from the first workflow.
Security + control
Scoped credentials, encrypted secrets and least-privilege access on every connection.
Observability
Logged runs, step-level history, alerts and retries across every workflow.
Data ownership
Your data stays in your systems, with documentation and access handed over.
AI governance
Approved sources, masking, thresholds and a named person accountable.
Built for businesses
that run on clients.
Professional services
Intake, proposals, approvals and client updates for accountants, advisers and consultancies.
Legal and immigration
Matter intake, document checklists, deadlines and secure client portals.
Property
Enquiries, inspections, applications and tenant communication in one flow.
Trades and field services
Quotes, bookings, job updates and invoices without re-typing.
Ecommerce and retail
Orders, stock, payments, shipping and customer email kept in sync.
Health and wellbeing
Bookings, intake forms and reminders, with privacy designed in.
Build systems the way
your business actually works.
Share a little about your business. We reply within one business day with a suggested first step, at no cost.
